How it works

A clear process, at your pace.

No guessing what happens after you reach out. Here is how a review can move forward.

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The path forward

From your story to your options.

  1. 01

    Initial Review

    Tell us who sold you the system, what you were told, what you pay now and how the experience has affected you.

  2. 02

    Documentation

    Share what you have: your solar agreement, utility bills and messages with the installer or lender. You can begin without everything in hand.

  3. 03

    Contract Evaluation

    Your documents are reviewed for possible contract issues, misleading representations or other facts that may shape a strategy.

  4. 04

    Processing

    If your situation qualifies, the matter is coordinated with appropriate independent third-party service providers who handle the resolution process.

  5. 05

    Resolution

    The path and timeline depend on your agreement and circumstances. Many matters take 12 to 24 months, and no particular outcome is promised.

What we need from you

Your story is the starting point.

Even if your paperwork is incomplete, you can begin. Share what you have and we can explain what else may help.

  • What the salesperson told you
  • Your solar agreement or financing details, if available
  • Recent utility and solar bills
  • Messages with your installer or lender
  • The outcome you hope to understand
A clearer path starts here

Let's start with the facts.

A free review is a calm first step toward understanding your options.

Free Contract Review